Kundo Chat by Kundo

Engage your customers on your website with a powerful customer service chat in an effective and scalable manner.

Free

Highlights

Collaborate around customer chats in a smart and scalable way, suitable for both small and medium-sized customer service teams. Features include queue management, canned answers, tagging, statistics, and various fallbacks when you are offline.

Create first- and second line customer service in chat.
Tagging and extensive statistics make follow-up an analytics easy.
Integrate your knowledge base: Help users find answers before starting a chat.
Offline forms creates an "always on" single point of contact.
Publisher

Screenshots

Pricing options

Sub-total one-time /per month annually thereafter

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Information

  • Publisher Kundo
  • Category Chat, Reviews & Loyalty
  • Compatibility Episerver Content Cloud and Episerver Commerce Cloud all versions
  • Episerver Certified integrations use Episerver’s publicly available API’s or JavaScript implementations. They do not directly integrate into the code of a website. These integrations are certified by going through a design review with the Episerver Marketplace Team and providing an integrated solution through a demonstration capability.

Description

A live chat on your website makes you more accessible and allows you to provide quick and personal assistance to your customers. Kundo Chat is a professional and fully featured customer service chat suitable for both the smaller and the large customer service or support team.